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Free panties on orders over 100€.

FAQ'S

How do I know if my order has been processed correctly?

After placing your order, you will receive a confirmation email with your order number and the details of your purchase.

If you have not received any order confirmation email within 24 hours of placing your order, it is most likely that you have entered the wrong email address. In order to solve the problem you can contact us here.

All orders are shipped within 1 to 2 business days after purchase. Once we have shipped your order, you will receive an email notifying you of the shipment and the necessary tracking information.

If you have any problems regarding the delivery, please contact us here.

How do pre-orders work?
The items that are in pre-order will be indicated in the description of the product itself and staked on the images. The delivery date will be in the description of the item itself.

When we send it, we will send an email with the tracking of the order.

If an item is out of stock, when can I buy it?
If the size or model you are looking for is out of stock, please contact us and we will contact you when it is available.

How can I track my order?
You will receive an email from our courier company with the tracking number once the order has been shipped. Enter it here.

How can I use a promotional code?
Before finalizing your order, in the shopping cart section you must enter the code. Be sure to write it correctly, taking into account upper/lower case letters, and click on apply coupon. Once you have done this process, you will see the discount detailed in the cart total.

Promotional codes cannot be applied to products that already contain discounts, unless otherwise specified.
unless otherwise specified.

Shipping, time and prices

- Spain
Standard Shipping 5,00€ delivery time from 2 to 5 working days.

FREE Shipping for orders over 90,00 €. Delivery time from 2 to 5 working days.

- Europe
Standard Shipping 10,00 €. Delivery time 4 to 10 working days.

- Rest of the world
Standard Shipping 12,99 €.

Payment methods
Pay easily and securely. We offer the possibility to pay directly from our website by credit card, Mastercard or through your PayPal or Apple Pay account.

In case you have any doubts or problems when making the payment, please contact us here.

How do i know my size?
You can find all the information about size equivalence in our Sizing Guide here.

If you still have doubts about which size is the best for you, do not hesitate to contact us.

How can I take care of my garments?
Here are a few tips to make your garments last longer and always be in perfect condition.

- We advise you to wash your clothes by hand, they will last longer in perfect condition and besides saving energy, you will be helping to preserve the environment. Once you come back from the beach or the
the pool, gently rinse your garments by hand with cold fresh water to remove any salt or chlorine residue they may have. This way, the colors of your bikini will last longer.

- If you use the washing machine, remember to wash it at low temperature, without softener and using a gentle spin mode.

- When drying your garments, we recommend air-drying them without using a tumble dryer (especially if the garments contain cotton). The dryer uses a lot of energy, so if you use it, it is better to use short programs.

Are the prices in the store and on the website the same?
Yes, you will find the same prices on our website and in our Barcelona showroom except for some exceptions that may apply for web-only promotional events or in-store private sales.

Can I add foam to my bikini or bra?
The tops to which foam can be added will be indicated in the product description. Just add it to your cart.

RETURNS AND EXCHANGES

How long will it take to receive my refund?
You will receive your refund after we have received the items in the above conditions. The amount will be credited to the payment method used within 5 to 10 days.

How to make an exchange or return?
To make an exchange or return, the product must be sent back to the following address
address: 

The deadline for any exchange or return is 14 days from receipt of order.

The garments must be returned in their original condition, unworn and unwashed, and with all their tags. All products that do not meet these requirements will not be accepted for return.

The return shipping cost will be assumed by the customer.

If you have any doubts during the process, please contact us here


After placing your order, you will receive a confirmation email with the order number and the details of the purchase.

In the event that you have not received any confirmation email of your order after 24 hours of making the purchase, it is most likely that you have entered the wrong email address. In order to solve the problem you can contact us here.

All orders ship within 1-2 business days of purchase. When we have shipped your order, you will receive an email notifying the shipment and the necessary tracking information.

If you have any problems regarding delivery, please contact us

Items that are in pre-order will be indicated in the product description itself and highlighted in the images. The delivery date will be in the description of the same item.

When we ship it, we will send an email with the tracking of the order.

In case the size or model you are looking for is out of stock, Contact with us and we will contact you when it is available.

You will receive an email from our courier company with the tracking number once the order has been shipped. Enter it here.

Before finalizing your order, in the shopping cart section you must enter the code. Make sure to write it correctly taking into account uppercase/lowercase letters and press apply coupon. Once you have done this process, you will see the discount detailed in the cart total.

Promotional codes cannot be applied to products that already contain discounts,
unless otherwise specified.< /p>

SPAIN

Standard Shipping €5.00 delivery time from 2 to 5 business days.

FREE shipping for orders over 90 €.00. Delivery time from 2 to 5 business days.

EUROPE

Standard Shipping €10.00. Delivery time from 4 to 10 business days.

REST OF THE WORLD

Standard Shipping €12.99

Pay easily and securely. We offer the possibility of paying directly from our website by credit card, Mastercard or through your PayPal or Apple Pay account.

In the event that you have questions or have any problems when make the payment, contact us here

You can find all the information about the equivalence of sizes in our Size Guide here.

If you still have doubts about which size is best for you, don't hesitate to contact with us.

Here are some small tips so that your garments last longer and are always in perfect condition.

- We recommend washing your garments by hand, they will last longer in perfect condition and in addition to saving energy, you will be contributing to preserve the environment. Once you return from the beach or
the pool, rinse your clothes gently with cold fresh water by hand to remove any traces of salt or chlorine they may have. In this way, the colors of your bikini will be preserved for longer.

- If you use the washing machine, remember to wash it at a low temperature, without fabric softener and using a gentle spin mode.

>- When it comes to drying your clothes, we recommend doing it in the air by hanging your clothes without using a dryer (especially if the clothes contain cotton). The dryer uses a lot of energy, if you use it better with short programs.

Yes, you will find the same prices on our website and in our Barcelona showroom except for some exceptions that may apply for promotional events only on the web or private sales in store.

The tops to which foam can be incorporated will be indicated in the product description itself. Just add it to your cart.

You will receive the refund after we have received the items under the conditions stated above. The amount will be deposited with the payment method used within 5 to 10 days.

To make changes or returns, the product must be sent back to the following
address:

The deadline for any change or return is 14 days from receipt of the order.< /p>

Garments must be returned in their original condition, without being worn or washed, and with all their labels. All those products that do not meet these requirements will not be accepted when making the return.

The cost of shipping the return will be assumed by the customer.

If you have any questions during the process, contact us here

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