Returns
You can change a garment or return it easily by following these simple steps
Change the model or size
You have 2 options
You can come to our physical store
You can find us at 72 Modolell street in Barcelona.
You can request a change of address.
Send us an email to info@camilactg.com
We will provide you with an address to send the garment there. Upon receipt we will send you the new one.
Return an item
You have 2 options
Send us an email
Please, indicate the reference of your order in this emaildevoluciones@camilactg.com.
Send the package to the address that we will indicate in response to the email of the first step.
If you make theshipment through the Post Office, it is mandatory to do so by certified letter in order to ensure that the package reaches us.
How we make returns
Once we receive the garment you want to return we will pay you the amount of the product (not including shipping costs).
In the event that your garment is defective or we have made a mistake in the reference, we will bear the costs.
You will receive the amount in the same way you made the purchase if it is by PayPal If not, to your bank account.
The return process can take up to 15 business days.